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How does the NHS use patient experience data as a driver for service improvements?

A rapid literature review carried out by Patient Experience Library in May 2024 and commissioned by the Neurological Alliance as part of preparations for the 2024 iteration of the My Neuro Survey.

The review was undertaken during a four week period in May 2024 and supports the Neurological Alliance in deepening our understanding of how patient experience data and insights are used to inform service improvement in the NHS.

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